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How Social Media can help SMEs build customer relationships
 
 

Featured in this month's blog - find out how you can use online technology to build customer relationships, learn how to simplify the process and understanding of building customer relationships online.


 
 
 
MORE NEWS
 
SMES 60% more likely to grow rapidly if engaged in cross-border trade
 
 

The latest InterTradeIreland Business Monitor again highlights the higher growth performance of exporters and cross-border traders with almost half of all firms that trade across the border growing, with 30% experiencing rapid growth in sales, compared to just 18% that don't export.


 
 
8 companies compete for Seedcorn 2018 Overall Winner title worth €100k
 
 

We are pleased to announce this year's eight Seedcorn regional winners who will now go on to compete at the Seedcorn Finals which is taking place in Belfast on 22nd November.


 
 
 
ALSO INTERESTED
 
Up to 300k funding available for cross-border collaboration projects
 
 
Dianne Dundas, Innovation Manager, Co-Innovate
Dianne Dundas, Innovation Manager, Co-Innovate

Co-Innovate Innovation Advisor, Dianne Dundas gives us the lowdown on the new Co-Innovate Business to Business Partnership Programme and how it can provide funding and support to help innovative SMEs to collaborate together on developing new products.


What is the Co-Innovate Business to Business Programme about?

 

Providing funding and support to help minimum of two companies with an innovative idea for a new product with strong commercial potential  to partner together to get it off the ground.   

 

How much funding is available?

 

Up to 300k euro funding is available for collaborative cluster partnerships (Up to 50 percent) 

 

Up to 150k euro funding is available for two businesses to partner together to develop a new product.

 

What are the other benefits?

 

We will match you with a suitable partner to help you developa new product.

Increased rate of being able to bring it to market

Being able to share new knowledge, skills and expertise which may not be available in your own company.

Access to academic support.

 

Who is eligible?

 

We are looking for SMEs in the Manufacturing or Tradable Services sectors, particularly those in Renewables, Life and Health Sciences and Agrifood/Tech sectors. 

 

Do I need to have a partner in place?

 

No not necessary to already have a partner. We will help you to find a suitable partner. Companies based in NI or Western Scotland will be matched with suitable partner in ROI Border counties.

 

How do I apply?

 

All you need to do is fill in a simple Expression of Interest form and I will contact you to assess your eligibility and help you find a suitable  partner.

 

Once the partnership is in place, you can avail of 7k support to guide you through the full business application.

 

What happens next?

 

Once the application is approved you will be able to start work on the project. All projects are of 2 years duration.

 

Interested?

 

Find out more and register your interest at www.co-innovateprogramme.eu/b2b-clusters

 

 

 

 

 

 

 
 
Improving your competitiveness will be determined by less about what you sell but how you make your customers feel
 
 
Alex Genov, Zappos
Alex Genov, Zappos

An interesting theme that will be discussed at an up and coming event in Queen's University Belfast as part of the All-Island Innovation Programme

Alex Genov, Head of Customer Research at Zappos will share how Zappos have achieved this and how you can do the same. Alex has over 15 years of relevant experience with both startups and Fortune 500 companies. Spaces are limited so reserve your FREE space now!


 
 
 
AND FINALLY...
 
Build long-term success into your business
Taken from nibusinessinfo.co.uk website
 
 

Monitoring and measuring your business performance can give you an idea of how well your business is doing. In this article on NIBusinessinfo's site, you can find out more about how to set business targets, the importance of setting SMART targets and the value of performance and review. An interesting and useful read.

 


 
 
GDPR Statement
 

InterTradeIreland has policies in place in line with changes to the General Data Protection Regulation (GDPR) Legislation which came into effect in mid-May 2018. To ensure you stay up-to-date with latest news, events, programmes and business supports across the island you must give us your consent to contact you in this way. If you no longer wish to receive this communication please unsubscribe from this email via the tab at the bottom of the newsletter.


 
 
 
Upcoming Events
 
23rd November - Getting Ireland Brexit Ready - Limerick
 
 
 
30th November - Getting Ireland Brexit Ready, Donegal
 
 
 
28th November - Brexit Briefing Event - Newtownabbey
 
 
 
6th December -Innovation Masterclass, Belfast
 
 
 
 
Are you up for the Challenge - CDE Enviro from Cookstown are!
 
 

SMEs across the island are being encouraged to follow the example set by Cookstown-based CDEnviro to complete InterTradeIreland's six-month Challenge Programme and transform their approach to innovation. Just six months after completing the programme in March 2018, CDEnviro has created a new strategic innovation department and has a pipeline of 46 viable business concepts.  


About the company

 

CDEnviro delivers integrated solutions for clients’ waste in terms of landfill diversion, wastewater recycling, environmental remediation and the generation of energy from waste.  Just six months after completing the programme in March 2018, CDEnviro has created a new strategic innovation department and has a pipeline of 46 viable business concepts.   The company has plans to undertake its largest ever research and development (R&D) project to create pioneering solutions for companies affected by changing landfill waste classifications.  CDEnviro intends to bring its solution to market in 2019.  

 

Their experience of Challenge

 

Sean Dobbs, strategic innovation lead for CDEnviro, outlines the benefits of participating in the InterTradeIreland Challenge Programme:

“We have always been an ambitious company.  CDEnviro has a long track record of creating unique, innovative solutions, reflected by our multiple patents.  We believe zero waste is achievable. However, to get there we as an industry must take on and find a solution to the seemingly unsolvable issues, something we are proud to say we have a strong track record of.  We do this by working with our most valued asset, our customers, who typically bring us their biggest needs and go on to partner with us to co-develop solutions, to yield truly world class results.  We have been looking at new sectors and niche markets since 2015. However, given the higher level of risk we knew that while we had the ideas and skills to disrupt these industries and bring solutions, we didn’t feel that our process to vet ideas was as reliable as it could be. The Challenge Programme helped us to integrate our skills and creativity across the business and really structure this validation process that has proven crucial to unlocking these higher risk opportunities.

 

The senior management team immediately saw the benefits of participation in the Challenge Programme and the program has embed key skills at the core of the business.” 

InterTradeIreland’s Challenge Programme is aimed at ambitious SMEs and allows business leaders to transform their company’s prospects in just nine months by learning and applying the most effective methods of generating, marketing and launching new products and services. 

 

InterTradeIreland support

 

Alan Morrow, InterTradeIreland Challenge Programme manager, explains:

“Challenge companies experience a transformative change in innovation culture, management capability and performance as the programme is focused on embedding best practice in innovation management at the core of participating businesses.

“Only 25 companies are taken through Challenge each year and interested, innovative firms are welcome to register their interest for our upcoming briefing session in November 2018. Following application and acceptance onto the programme, participating firms attend workshops to clearly define their innovation priorities and receive intensive in-house coaching support to progress these into new products. There are no costs for SMEs to take part and the benefits that can be reaped are immense. 

 

“Challenge leaves SMEs with a proven, adaptable and repeatable innovation process that allows them to commercialise ideas quickly with less cost and reduced risk, enabling a reboot of current processes, ultimately generating a growth pipeline.

“We are delighted that CDEnviro has truly seized the Challenge ethos by proactively making changes that have led to the creation of new roles and processes thus enriching innovation across the business. Undertaking their largest ever R&D project is testament to their growth ambitions and impact that the Challenge Programme wields.”

 

CDEnviro and the future

Discussing the future for CDEnviro Mr Dobbs says: “The support from InterTradeIreland was excellent. We have an ever growing pipeline of ideas and concepts, which currently sits at almost 50.   To be able to quickly and efficiently research and either validate or discredit any and all opportunities, and having confidence that we are solving the biggest problems first is an exciting prospect for the entire team and a very strong capability to have.  

“We are opening up new markets for the business thanks to our major new R&D project. By researching and reviewing forthcoming changes to legislation, in terms of the classification of materials as waste, we found that many currently don’t have a treatment solution because certain materials haven’t previously been classified as waste. We have been able to create an innovative process to manage and treat waste within these new categories, resulting in this material being diverted from landfill, which is something we are very proud of. 

 

“These changes will have a significant impact on businesses across many sectors and as industry pioneers we aim to be first to market with our technology. This R&D project marks a multi-million-pound investment for the business, which we are hopeful of securing a level of funding to support.  We are looking forward to having the first part of our solution in market in early 2019 and are excited about the growth this project will provide the business and the significant boost in  employment for the local economy, that comes with a project of this scale.”

 

How to get involved in Challenge

InterTradeIreland’s Challenge Programme is open to the senior management teams of financially viable companies with between 10 and 250 employees which are currently exporting or considering exporting and who are serious about growth through innovation. Find out more at www.intertradeireland.com/innovation/challenge 

 

Mr Dobbs concludes: “As well as positive impacts right across CDEnviro, I personally found the Challenge Programme very beneficial. The InterTradeIreland team has been a great support and they don’t just provide training and leave; they are happy to go above and beyond, maintaining the relationship with individuals and companies with whom they work. 

 

“I would recommend that other business leaders should consider the Challenge Programme to increase innovation outputs. CDEnviro is always evolving, and the Challenge Programme has helped us to continue to do so.”

 
 
H2020 Collaborative Projects- the benefits to one local NI SME
 
 

'Collaborative Projects like those funded by Horizon 2020 can be hugely beneficial to SMEs not just because of the funding and support but also because of the network you join' Austin Tanney, Analytics Engines, Belfast (MIDAS H2020 project)


 
 
MedTech syndicate leads €1.1M investment in Ostoform
Ostoform to bring its patented technology for stoma patients to market in Europe and the US
 
 

 

 

 
 
How a simple blood test for men, could save a life
From Health News Ireland
 
 

InterTradeIreland is helping to facilitate cross-border cancer research. You can read Eddie's story to find out about clinical trials available to patients.


 
 
Ken Nelson receives his MBE
 
 

Congratulations to InterTradeIreland's Chairman Ken Nelson who received his MBE from Prince Charles in a ceremony in Buckingham Palace.


 
 
See you in September
 

There will be no ezine next month. Enjoy August, and see you in the autumn.


 
 
Get the Shifts- Tinder for the hospitality business
From RTE news
 
 

Get The Shifts is  based in Shannon, Co. Clare. A participant on InterTradeIreland's Elevate Programme, the business is now planning to recruit 700  staff across the island.


 
 
Tell us about a turning point in your business?
SME in the spotlight
 
 

Colm Gribben remembers very clearly his first project in the Republic of Ireland. His company Viltra, based in Newry Co. Down, was tasked with solving the waste water problems for the new visitor centre at Fanad lighthouse in Donegal. It turned out to be a crucial juncture for the business.


Colm Gribben remembers very clearly his first project in the Republic of Ireland. His company Viltra, based in Newry, was tasked with solving the waste water problems for the new visitor centre at Fanad lighthouse in Donegal. It turned out to be a crucial juncture for the business.

 

“It really is an iconic site, when you step off the plane at Dublin airport, you see the picture of that lighthouse. What you don’t realise it that all the landscape around it, means you have to be very creative when it comes to wastewater management. We designed and installed a bespoke system. All our skills came in. That’s when we got the reputation as real problem solvers across Ireland” says Colm.

 

A Crucial Decision

Viltra has been in business for 13 years. Their clients in Northern Ireland now include the National Trust. However, at one point, it was touch and go. The property crash had a big impact on the business. “We were in survival mode. I realised that if we were going to keep going I had to look elsewhere. We looked at new technology and new markets. I vowed that we would never be reliant on one market again. Diversifying was key for us” says Colm.

 

Funding up to 50% for a sales person

Colm applied to InterTradeIreland’s sales and marketing programme, Acumen. Under the programme his company was eligible to get 50% funding towards the salary of a sales person to grow his business cross-border.  “Having a guy out on the road for us in the South, made a huge difference. He built a database of architects and engineers, he was knocking doors and then one day, we got an enquiry about Fanad lighthouse. Now 25 to 30% of our turnover comes from Ireland and I’m confident it will grow” adds Colm.

 

“If you have the chance to do the Acumen programme, what’s stopping you? Right from the beginning, when you first start to talk to someone about Acumen, you are learning. The application process and the advice the consultants gave me as part of the programme was a big help. It was like I had 10 people working for me. I learned an awful lot about my competitors and the market I was trading into.”

 

If you would be interested in taking part in Acumen to grow your business, gain new customers and new sustainable income, you can find out more at www.intertradeireland.com/acumen

 

 

Find out more about Colm's journey below.

InterTradeIreland - Viltra (Acumen Programme)

 

 

 
 
Open Innovation Workshop & Platform launch for SMEs - Oct 24th - Belfast
 

An open innovation master class for SMEs and the launch of the All Island Open Innovation Platform (AIOIP).


 
 
Take the HSA’s online Chemical Usage Survey and be in with a chance to win an iPad
 
 

The Health & Safety Authority is inviting all companies using or trading products containing chemical to participate in its survey.


The aim of the survey is to establish the general levels of awareness and knowledge among Irish companies of EU chemical legislation. In light of the UK vote to leave the EU, the survey will also gather information on the potential impacts this may have on the trading of chemicals between the UK, Northern Ireland & Ireland.

 

It will also help identify aspects where companies may need more support to achieve regulatory compliance when the UK exits the EU in 2019. Businesses and workplaces using or trading products containing chemicals are invited to complete the survey and be in with the chance of winning an iPad. Click here to begin https://www.surveymonkey.com/r/NBRWJFC

 

 

 

 

 
 
Getting Ireland Brexit Ready - Monaghan
 

FREE event for SMEs with an interest in the business, agri-food / fisheries and tourism sectors.